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Why Taxi Drivers Should Use a Claims Management Company After a Non-Fault Accident

How Claims Management Companies Outperform Insurers: What is a Non-Fault Accident? An Explaination Why Choose a Claims Management Company? What Should You Do After a Non-Fault Accident? For taxi drivers, especially those working in busy cities like London, a vehicle isn’t just a means of transport—it’s your source of income. When involved in a non-fault accident, navigating the claims process alone or through your insurer can be time-consuming, frustrating, and often doesn’t guarantee the best outcome. Partnering with a claims management company provides taxi drivers with the expertise, support, and resources to recover faster and with fewer disruptions to their business.  How Claims Management Companies Outperform Insurers:  Feature  Claims Management Companies  Insurers  Success Rate  92% for non-fault claims  78%  Like-for-Like Replacement Car  80% of cases  55%  Loss of Earnings Compensation  Fully prioritized  Often limited or delayed  Repair Quality  High-quality repairs ensured  Focus on minimizing costs  Time to Resolution  30% faster on average  Slower due to internal processes  What is a Non-Fault Accident?  A non-fault accident occurs when another driver is responsible for the collision. In these cases, you are legally entitled to:  Have your vehicle repaired at no cost to you.  Receive a like-for-like replacement vehicle so you can continue working.  Claim for any loss of earnings or additional expenses caused by the accident.  However, many taxi drivers in London will find that working with their own insurance company doesn’t always result in the best outcomes. A claims management company can bridge this gap, providing a smoother and more beneficial experience.  “A non-fault accident occurs when another driver is responsible for the collision. Statistics from the Department for Transport (DfT) reveal that in 2022 alone, there were 134,800 reported road traffic accidents in the UK Source: Gov.uk Traffic Accident Statistics.”  Key Statistics: Why Use a Claims Management Company?  Higher Success Rates A study by industry experts shows that 92% of non-fault claims handled by claims management companies are successfully approved, compared to 78% when handled directly by insurers.  Taxi drivers using claims management companies also report faster resolutions, with an average processing time of 30% quicker than going through an insurance company.  Non-Fault Claims Success for London Taxi Drivers London taxi drivers, including private hire vehicles, are more vulnerable to accidents due to their long hours on the road. According to the RAC Foundation, taxi drivers involved in non-fault accidents in London are 35% more likely to secure a favorable outcome when they use a claims management company compared to dealing directly with insurers.  Benefits of Replacement Vehicles Taxi drivers using claims management companies are 80% more likely to receive a like-for-like replacement vehicle, compared to only 55% of drivers who rely on their insurance provider.  This means that whether you drive a saloon, MPV, or wheelchair-accessible taxi, you’ll get a vehicle that matches your needs—keeping your business moving without disruption.  Financial Savings for Drivers  The average repair cost for taxi drivers after an accident is £2,564 (Source: Confused.com). With a claims management company, these costs are recovered directly from the at-fault driver’s insurer, ensuring no out-of-pocket expenses for you.  Why Choose a Claims Management Company?  Hassle-Free Claims Process Dealing with your insurer or the at-fault party’s insurer can be frustrating, with long wait times, complex paperwork, and back-and-forth negotiations. A claims management company takes the burden off your shoulders by:  Filing the claim on your behalf.  Negotiating with the at-fault driver’s insurance company.  Coordinating vehicle repairs and arranging a replacement vehicle.  With their expertise, you can avoid unnecessary delays and focus on your work.  Guaranteed Like-for-Like Replacement Vehicles One of the biggest advantages of using a claims management company is their ability to provide a like-for-like replacement vehicle. Unlike some insurers who may offer generic rental cars, claims management companies ensure you get a vehicle that matches your taxi’s specifications. This is especially important for:  Drivers of wheelchair-accessible taxis.  Those driving large MPVs for group bookings.  Uber and private hire drivers who need specific vehicle types to meet customer expectations.  Higher Compensation for Loss of Earnings As a taxi driver, time off the road directly impacts your income. Claims management companies prioritize recovering loss of earnings for the duration your vehicle is being repaired, ensuring you aren’t left out of pocket.  No Upfront Costs Most claims management companies operate on a no-win, no-fee basis, meaning:  You don’t pay anything upfront.  All costs are recovered from the at-fault driver’s insurer.  This makes it a risk-free option for taxi drivers looking to protect their livelihoods after an accident.  What Should You Do After a Non-Fault Accident?  Notify Your Insurance Provider Even if you’re not at fault, it’s important to inform your insurer about the accident. Be sure to:  Provide details of the incident (time, location, at-fault driver’s details).  Explain that you are working with a claims management company to handle the process.  Many insurance companies may try to steer you toward their “approved repair network” or suggest handling the claim themselves. Politely decline if you prefer the tailored support of a claims management company.  Contact a Claims Management Company Once you’ve notified your insurer, reach out to a trusted claims management company. They’ll take over the process, from handling repairs to recovering loss of earnings and arranging a replacement vehicle.  Gather Evidence of the Accident Having clear evidence strengthens your claim. Collect:  Photos of the damage to all vehicles involved.  Contact details of witnesses.  The at-fault driver’s insurance information.  Conclusion  For taxi drivers in London, partnering with a claims management company after a non-fault accident is the smartest way to protect your livelihood. With higher success rates, guaranteed like-for-like replacement vehicles, and faster resolutions, these companies provide the support you need to stay on the road and earning.  Don’t leave your future in the hands of insurers who may prioritize their own interests—choose a claims management company that puts you first.  External Resources  UK Government Traffic Accident Statistics  Confused.com – Average Car Accident Costs  RAC Foundation – Road Safety Insights  Statista – Taxi Industry Statistics UK  FAQs: 1. What is

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Why Choose An Accident Claims Management Company Over Your Car Insurance Company In A Non Fault Car Accident

When it comes to car insurance companies, you pay premiums in the case of a car accident that was your fault. When it comes to it not being your fault then you deserve compensation ranging from personal injury to days lost not going to work to the obvious damage to your car. Let’s get started with the benefits of coming to us rather than going to your insurance company in the case of a non fault car accident. Excess? What Excess.. Regardless of the car accident not being your fault, you will always have to pay the insurance excess you committed when choosing your car insurance. At Crystal Claims Management, the whole process from making a claim with us till having you the way you were before the accident is all at no cost to you! So you will not have to pay anything out of your pocket. No Claims Bonus – The Mother of Savings If you like having a perfect history of no claims and understand the benefit of keeping your no claims bonus to reduce your insurance even further for the next year then listen up… Making a non fault car accident claim with Crystal Claims Management allows you to keep your no claims bonus! The minute you go to your insurance company and report the accident, your no claims bonus goes straight the junkyard. Not telling your insurance company about the accident and coming straight to us allows you to keep your no claims bonus as well as being compensated for any damages you took. Pretty nifty right. Free Advice – Quality Advice – Crystal’s Advice Insurance Companies hate it when you report an accident. Their customer service and helping you on what’s best for you seriously needs a summer camp because they will never give you the advice you need for your case. Crystal Claims Management on the other hand provide free, quality advice from the get go to ensure you get the maximum compensation you deserve as you being a happy customer will allow you to refer others to us which will make us a happy company. So why wouldn’t we do the best for you, ey? Like For Like Replacement Vehicles Life still goes on after an unfortunate car accident and while your car is in repair with us, we can provide a like for like replacement vehicle so you can carry on doing the important stuff. Insurance companies charge extra for this service but we like to give it to you for free because we’re just nice people and also we charge the driver’s insurance company who was at fault. If you’re still a little confused to who should you go to in an event of a non-fault car accident to make a car accident compensation claim then we’re available to talk to you over the phone and email. Simply click on Contact us and select your preferred way to talk to us about any questions you have. Previous PostNext Post Recent Blogs What To Do If You Are In A Road Traffic Accident Why Choose An Accident Claims Management Company Over Your Car Insurance Company In A Non Fault Car Accident What Is The Current Trend In Private Hire and Taxi Collisions in London? Crystal Claims Management – Specialists in Non Fault Car Accident Claims Management What Are Car Insurance Claims? PCO / Taxi / Private Hire Licensed Replacement Vehicles Avoiding Car Accidents: Special Report May 2018 The Psychological Effects You Could Expect After A Car Accident How To Prove You’re Not At Fault In A Car Accident How Can Crystal Claims Management Help Private Hire Drivers With Their Non Fault Car Accident Claims

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