Crystal Claims Management

Reliable Claims Management Company

OUR CLAIMS MANAGEMENT SERVICES

See how we can help you with vehicle claims assistance after a road traffic accident:

PCO/PHV/Taxi

Crystal Claims Management are specialists in supplying like for like PCO/PHV/Taxi plated vehicles. We understand the..

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Credit Hire

Crystal Claims will deliver a comparable replacement vehicle to your home address anywhere in the UK. We understand..

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Friendly & Supportive Team

CCM’s team provide a service that takes as much anxiety out of the car claim insurance process as possible.. Read More

Vehicle Repair

We can offer you a complete repair solution if your vehicle has been damaged as a result of a non-fault accident..

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HOW OUR CLAIMS MANAGEMENT COMPANY WORKS?

This is how we approach car claim insurance process:
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Free Claim Consultation

Speak to one of our dedicated road traffic accidents claim handlers, who will assess your case and guide you every step of the way.

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Replacement Vehicle

In the event of an accident, we will safely recover and securely store your vehicle. In the meantime, we will provide you with a like-for-like replacement vehicle to get you back on the road immediately.

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Approved Repairs

If your car is fit for repair, we will ensure to make all arrangements to repair your vehicle back to factory standards.

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Claim Conclusion

Once we’ve negotiated with the third-party insurer to get you the best possible outcome. We will then deliver your vehicle back to you and collect the hire car.

Trust us to handle your non-fault car accident claim management process and become a part of our happy clients’ family.

TESTIMONIALS

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Raymond

Credible, Frank, Effective & Reliable

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Mr. Daya

Particularly impressed with how smoothly and efficiently my claim was handled

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O. Thomas

Am very happy with all. Thanks to Crystal Claims Management!

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Patricia

Keep the service going! Keep up the good work

Frequently Asked Questions

Yes, if your vehicle is rendered unusable due to a non-fault accident, you’re entitled to a comparable replacement vehicle. This ensures you can continue your daily activities without disruption while your vehicle is being repaired or until a settlement is reached.

In non-fault accidents, your Insurance company may charge you an excess, However if we take your claim on you won’t have to. This is because we will deal directly with the at fault insurer.

Once you’ve reported the accident to us, we’ll arrange for your vehicle to be recovered and securely stored if it’s not roadworthy. Our network of approved repairers will then assess the damage and carry out necessary repairs to restore your vehicle to its original condition. Throughout this process, we’ll keep you informed and ensure the repairs meet high-quality standards.

First and foremost, ensure everyone’s safety and, if necessary, contact emergency services. Gather as much information as possible at the scene, including the other driver’s details. Such as Name, Address, Vehicle registration number, Contact number, Insurance details. You should also obtain any witness details, and photographic or video  evidence of the incident. You should also be vigilant on seeing if there are any cameras that may have captured your accident. As an Accident management company. Explore our claims management services to see how we can help you.

Typically, if the accident wasn’t your fault, your no-claims bonus shouldn’t be aff

The duration of the claims process can vary depending on the accident circumstances. Our team is committed to resolving your car insurance no fault claim as efficiently as possible and will keep you updated throughout the process. 

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