Non-Fault Accident Claims
Experts
- Certified Claims Specialists
- 4 Hour Like-for-Like Vehicle Replacement
- 24/7 Customer Service Line
- Complete End-to-End Claims Service
WHO WE ARE
Crystal Claims Management specialise in handling non-fault accident claims for taxi, PCO and PHV drivers across the UK. With hubs in London and Wolverhampton, our network extends nationwide to provide prompt, efficient service wherever you are.
OUR SERVICES
Comprehensive Non-Fault Accident Claims Services for Taxi, PCO, and PHV Drivers, Hassle and Free Support
PCO/PHV/TAXI CLAIMS
Crystal Claims Management are specialists in supplying like-for-like PCO/PHV/Taxi plated vehicles. We understand the unique needs of taxi drivers and provide expert care to get you back on the road quickly. Our comprehensive claims services, from recovery to replacement, ensure your business continues to operate with minimal disruption.
Taxi Replacement
Crystal Claims will deliver a comparable replacement vehicle to your home address anywhere in the UK. We understand that your vehicle is essential for your livelihood. Our technicians use only approved vehicles to ensure you can continue working, protecting your income and ensuring every journey is as profitable as the last.
VEHICLE REPAIR
Your safety and your vehicle's performance are paramount to us. Our comprehensive repair services ensure your vehicle is restored to factory standards. From minor damage repair to major accident recovery, we keep your vehicle in optimal condition. Our approved repair network ensures quality workmanship and manufacturer standards.
CLAIMS MANAGEMENT
At the heart of our service is expert claims handling. Our dedicated team provides comprehensive support throughout the entire claims process. From initial consultation to final settlement, we handle all aspects of your claim, ensuring you receive the compensation you deserve while minimizing stress and paperwork.
OUR APPROACH
We understand the unique challenges faced by professional drivers. When you’re involved in a non-fault accident, your livelihood is at stake. That’s why we offer a complete 360° claims service including recovery, repair, and replacement vehicles – all designed to keep you working with minimal disruption.
GET IN TOUCH TODAY
Get in touch today for reliable, hassle-free non-fault accident claims assistance tailored for Taxi, PCO, and PHV drivers expert support when you need it!
WHY CHOOSE US
Choose us for expert, hassle-free non-fault accident claims, dedicated support, and fast recovery solutions tailored for Taxi, PCO, and PHV drivers.
- Specialists in taxi, PCO and PHV claims
- 4 Hour Like for Like Vehicle Replacement
- 24/7 customer service line
- Nationwide service with local expertise
- No upfront costs for non-fault claims
- Dedicated claims handlers throughout your case
- 100+ Car Fleet
How Our Claims Process Works
A Simple, Fast, and Hassle-Free Claims Process Designed for Taxi, PCO, and PHV Drivers.
FREE CLAIM CONSULTATION
Speak to one of our dedicated road traffic accidents claim handlers, who will assess your case and guide you every step of the way.
REPLACEMENT VEHICLE
In the event of an accident, we will safely recover and securely store your vehicle. In the meantime, we will provide you with a like-for-like replacement vehicle to get you back on the road immediately.
APPROVED REPAIRS
If your car is fit for repair, we will ensure to make all arrangements to repair your vehicle back to factory standards.
CLAIM CONCLUSION
Once we've negotiated with the third-party insurer to get you the best possible outcome, we will then deliver your vehicle back to you and collect the hire car.
Customer Testimonials
Khurram Butt2025-03-24Trustindex verifies that the original source of the review is Google. Amazing service and I was recommended by a family friend. Basically wash and cleaned my car and fixed all the issues. Thank you Md Tarake2025-02-21Trustindex verifies that the original source of the review is Google. I want to thank Crystal Claims for their amazing support after my car was hit. Their team was professional and attentive, making the claims process so much easier during a stressful time and they also provided me with a courtesy car too. I felt reassured knowing I had such a dedicated team on my side. I highly recommend Crystal Claims to anyone needing help after an accident! Jama abdi2025-02-21Trustindex verifies that the original source of the review is Google. Best company best customer service. strongly recommend good cars and good service thnks guys Sola Ojo2025-02-21Trustindex verifies that the original source of the review is Google. GOOD SERVICE RECEIVED THANKS IMRAN mahmudul hassan2025-02-03Trustindex verifies that the original source of the review is Google. Excellent service from Crystal Claims Management, used their service when my car was hit by another driver. I was provided with a courtesy car on the same day to use whilst they processed my claim. Very friendly and helpful team, they kept me updated with my claim regularly. Highly recommend this professional company to anyone and I will use again if needed. Thank you Crystal Claims Kwadwo Amankwah2025-01-16Trustindex verifies that the original source of the review is Google. Best place to take your vehicle for repairs and maintenance. Excellent customer service 👏.
Contact Us
Have Questions? Contact Us for Quick Support!
Location
208 Sebert Road Forest Gate London E7 0NP
Email Address
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Frequently Asked Questions
Yes, if your vehicle is rendered unusable due to a non-fault accident, you’re entitled to a comparable replacement vehicle. This ensures you can continue your daily activities without disruption while your vehicle is being repaired or until a settlement is reached.
In non-fault accidents, your Insurance company may charge you an excess, However if we take your claim on you won’t have to. This is because we will deal directly with the at fault insurer.
Once you’ve reported the accident to us, we’ll arrange for your vehicle to be recovered and securely stored if it’s not roadworthy. Our network of approved repairers will then assess the damage and carry out necessary repairs to restore your vehicle to its original condition. Throughout this process, we’ll keep you informed and ensure the repairs meet high-quality standards.
First and foremost, ensure everyone’s safety and, if necessary, contact emergency services. Gather as much information as possible at the scene, including the other driver’s details. Such as Name, Address, Vehicle registration number, Contact number, Insurance details. You should also obtain any witness details, and photographic or video evidence of the incident. You should also be vigilant on seeing if there are any cameras that may have captured your accident. As an Accident management company. Explore ourclaims management services to see how we can help you.
Typically, if the accident wasn’t your fault, your no-claims bonus shouldn’t be aff
The duration of the claims process can vary depending on the accident circumstances. Our team is committed to resolving your car insurance no fault claim as efficiently as possible and will keep you updated throughout the process.
- 208 Sebert Road Forest Gate London E7 0NP
- info@crystalcm.co.uk
- 0161 518 5151